I completed the onboarding process, but my account was not approved
Updated 7 month ago
If you have completed the onboarding process but your account is pending approval:
Double-check the information you submitted
Ensure all the information provided during the onboarding process is accurate and up-to-date.
Review your personal and business details, including required documents to ensure everything is correct.
Contact our customer support
If you're still experiencing issues, please contact our customer support team at hi@flutterwavego.com.
Please provide your account details, such as email address or Merchant ID and explain the issue. Don't forget to attach any available error messages or relevant documents.
The team will investigate the issue and guide you on the next steps.
Have any suggestions?
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